social media

The popular link-shortening service Bitly recently released a study determining the best times to post on various social networking services, based on their real-time link tracking data. They based this study on click-through rates, virality of posts and sharing rates that occurred at different times of the day (Eastern Time) and different days of the week. As this study supports, the time or day that you post something can have a significant impact on who views it, how much it gets shared and how many times it gets viewed. This article will provide readers with a guide of the best times to post on Facebook, Twitter, Tumblr and blogs.

Facebook — The main thing to remember about Facebook is to avoid posting on weekends, starting on Friday afternoons. According to Bitly, the highest average click-through rates for posts containing links on Facebook are between 1:00 p.m. and 4:00 p.m. on weekdays. More specifically, posts on Wednesdays have shown to be most effective.

Twitter — Similar to Facebook, it’s best to avoid tweeting on weekends if you want to secure as many click-throughs and shares as you can. The best time to post on Twitter is between 9:00 a.m. and 3:00 p.m., Monday through Thursday, since these are peak traffic times. Like Facebook, it’s ineffective to tweet at night, specifically after 9:00 p.m., on any day, and after 3:00 p.m. on Fridays.

Tumblr — Unlike Facebook and Twitter, Tumblr users seem to be on an entirely different schedule. Bitly found that on Tumblr, posts sent between 7:00 p.m. and 10:00 p.m. on Fridays, Sundays, Mondays and Tuesdays received the most clicks and shares among users.

Blogs — According to Shareaholic, the leading global social share widget, the most sharing of blog entries takes place on Thursdays with 10% more shares than any other day. If you’re looking for page views, the best days to blog are Mondays and Tuesdays. As for the best time of day to blog, various sources have found that the best time to update your blog is during the morning or early afternoon on weekdays.

Of course, it’s impossible to make sure you’re at your computer desk to post at these exact times. This is where social media publishing tools come in. By using programs such asHootSuite, Tweetdeck or Social Oomph to update social media profiles, you can schedule posts in advance and make sure they’re updated at the exact times you prefer them to appear. You can also schedule blog posts to automatically publish themselves at any time in the future on WordPress, Blogger and other popular blogging platforms. For more information on these helpful programs, refer to our article, “Social Media Publishing 101.”

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

LinkedIn is the world’s largest business-oriented service and allows users to network and keep in touch with business contacts and potential clients. When used properly, LinkedIn can help members build stronger personal relationships to facilitate more direct contact and business opportunities. This article will explain several common mistakes that can impact the effectiveness of your LinkedIn marketing strategy. Those who are new to LinkedIn can first read our article, “Making the Right Connections with LinkedIn.”

1. Having an Incomplete Profile — Having a LinkedIn profile that is 100 percent complete with an accurate description of your professional experience, skills and qualifications will help to optimize your LinkedIn profile and establish your professional identity online. In today’s technological world, a LinkedIn profile is becoming the new resume. To complete your profile, add a photo, list your professional work experience with accurate dates and responsibilities, include skills and expertise keywords in each section and request professional recommendations from your connections.

1. Not Participating in LinkedIn Groups — There are no benefits to joining dozens of groups on LinkedIn and then not participating in group discussions. LinkedIn Groups are powerful online networking tools for business professionals. We recommend searching for groups that are related to your industry or groups that your potential customers and clients are likely to be active in. Once you’ve requested to join, start participating in discussions and sharing your professional expertise. Users can also participate in the LinkedIn Answers section, when appropriate. By answering other users’ questions in this section, you can boost your authority, online reputation and exposure.

1. Not Requesting or Giving Recommendations — To build authority on your profile, always request professional recommendations from your contacts and return the favor. These can greatly enhance your profile by giving potential clients and business contacts a clear indication of the quality of your company’s work.

1. Not Having a Custom URL — One of the most overlooked yet valuable features of LinkedIn is that users can create a customized URL for their profile in place of the default URL. By creating a customized URL with either your full name or your business’ name, prospective clients or customers will have a better chance of finding and recognizing your account. To customize your URL on LinkedIn, click here and then “Customize Your Public Profile URL.”

1. Requesting to Connect with People You Don’t Know — We don’t recommend sending emails to users who you have never met or spoken to. In some cases, this can get you banned from LinkedIn if enough people report “I don’t know this person.” If you want to connect with someone who you don’t know personally, see if there are any shared connections who may be able to introduce you. You can also develop relationships with users through the LinkedIn Groups’ discussion boards and then send an invitation to connect once you are comfortable enough to do so.

Most of all, it’s important to stay as active as possible on LinkedIn. At a minimum, users should make sure that their profile is 100% complete and use about a half hour per week to browse through LinkedIn Groups and join in the conversation. By consistently updating your LinkedIn profile, maintaining your company page and participating in group discussions, you’ll find that this social networking site is essential when it comes to online marketing, especially for B2B professionals.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

A recent survey conducted last month by Text 100 Global Public Relations discovered that a significant number of journalists use social media and blogs on a regular basis when researching a business, brand or organization for an article. A total of 72 full-time journalists working in print, online and broadcast media were surveyed and the results found that, on average, journalists look at 2.6 social media channels for every story they research. Given these statistics, and the rapid rate at which social networking is growing, public relations professionals can use social media channels to engage with journalists and reach out to them in an outlet where they’re known to be active.

This article will explain the best methods public relations professionals can use to engage journalists through social media.

Maintain Social Media Profiles — Since reporters may look at several social media channels when conducting research, it’s important that your organization has a positive presence on all of them. By creating professional, thorough and favorable profiles for your business online, journalists will be able to discover the information that you want to be highlighted. For example, use social media channels to display media coverage, upcoming events, company news and anything else that you would like the public to be aware of.

For information on how to get your business active on social media, please see our article, “Getting Started with Social Media.”

Focus on Twitter — An important finding in this study was that Twitter is the best social media channel for public relations pitches and media relations. The survey found that journalists are far more likely to welcome contact on Twitter rather than LinkedIn, Google+or even Facebook. Public relations professionals can use Twitter to connect with reporters by seeking out their profiles and “following” them. Twitter is a great way to stay in touch with journalists and pitch stories, business news and upcoming events. Of the journalists surveyed in this study, 53% found that a company’s Twitter profile was instrumental in their research when writing an article.

For an overview of how businesses can use Twitter, please see our articles, “Secrets to Twitter Marketing” and “Twitter Unveils Brand-New Design and Special Features for Businesses.”

Create a Blog — Blogs are also an increasingly important venue to attract media attention. According to this survey, 63% of journalists found a company’s blog to be extremely useful in their research. By creating and maintaining an active blog, your business can establish itself as an industry leader and nourish an interactive hub of information about your organization. Businesses should provide useful information and quality content that relates to your organization and industry as a whole. For more information on how important blogging is for brands and businesses, read our article, “Should My Business Have a Blog?”

It is also important to keep in mind that while social media is becoming increasingly important, journalists still value press releases and phone conversations. While the media is increasingly turning to social media and online outlets for information, they still rely heavily on these more traditional methods of contact when covering a story. These social media techniques should be used to supplement press releases, media advisories and other traditional communications outlets.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

An Overview of HootSuite, Tweetdeck and Social Oomph

Social publishing programs are essential for managing a business’ social media presence, especially for those who maintain multiple accounts. The primary function of these programs is to allow users to organize and schedule posts in advance on Twitter, Facebook and LinkedIn. By using these programs to schedule posts and space out your content, businesses can ensure that they have a consistent presence on social media. This article will provide an overview of the three major social media publishing platforms: HootSuite,TweetDeck and Social Oomph.

While all of these programs are free to join, provide helpful URL shorteners and allow for multiple social networking accounts, each of the three has certain benefits, disadvantages and unique capabilities. Depending on your organization and personal preferences, one of these platforms may be better suited for your needs than the others.

HootSuite

HootSuite, which many consider to be the leading social media dashboard, allows users to manage multiple networks, schedule updates and create custom analytics reports to monitor your success. Using HootSuite’s unique social networking dashboard, users can connect multiple social networks, such as Twitter, Facebook, LinkedIn and Wordpress, in one place.

• Advantages — HootSuite’s greatest strength is that it provides users with excellent custom analytics reports to share with clients or colleagues. Through these reports, users can track brand sentiment, follower growth and also incorporate Facebook Insights and Google Analytics right in their dashboard. Also, while Google+ is currently unavailable on these publishing tools, HootSuite will be given first access to Google+ business and brand pages. This is so important because, when this update is unveiled, users can update all of their social media pages, including Google+, in one place. Also, like Social Oomph, HootSuite users can schedule messages in bulk to save time by uploading a CSV file. HootSuite also has a mobile app so users can access their dashboard for free on iPhones, iPads, BlackBerrys or Android mobile devices.

• Disadvantages — The most notable disadvantage of HootSuite is that the free version only allows users to manage up to five accounts and there is a limit of 10 columns on your dashboard. This can be a major setback, especially for users who need to maintain multiple accounts on each social networking platform. To avoid this problem, users can upgrade to the premium version for $5 per month.

TweetDeck

TweetDeck also allows users to manage multiple social media accounts, schedule posts and organize social networking feeds. This real-time browser can connect you with contacts and information across Twitter, Facebook, LinkedIn, MySpace, FourSquare and more.

• Advantages — One advantage is that all of the features on TweetDeck are free – there is no premium, paid membership like HootSuite and Social Oomph require for certain features. With a free membership, TweetDeck users can manage and post to an unlimited number of social media accounts, unlike HootSuite, where basic users are limited to only five. Also, many users agree that TweetDeck’s dashboard is the cleanest and most user-friendly of the three, although this depends on personal preference.

• Disadvantages — On May 25, 2011, TweetDeck was bought by Twitter and since this acquisition, many users have complained about missing features, bugs and certain tools not working properly. Apart from these technical problems, there are two major setbacks with TweetDeck. Unlike HootSuite and Social Oomph, there are no analytics reports or bulk scheduling capabilities available. This is a huge disadvantage, especially for businesses, since they cannot monitor the effectiveness of their social media marketing strategies.

Social Oomph

Social Oomph performs the same functions as the previous two programs but unlike HootSuite or TweetDeck, users have the ability to “Auto-Follow” and “Auto-Direct Message” users. Depending on one’s personal preference, this feature could either be seen as an advantage or disadvantage, as further discussed below.

• Advantages — The benefit of using Social Oomph is that this service has the most detailed and informative analytics reports, especially for those who are managing several social media accounts. Like HootSuite, you can also schedule posts in bulk but only Social Oomph makes this process simpler by allowing users to upload posts from a Word document. Social Oomph’s “Replies Digest” is another unique and useful feature, especially for businesses. This tool will send you a daily email with any @Mentions of Re-tweets your business has received. This email is extremely helpful for businesses to easily monitor interactions on Twitter and respond accordingly.

• Disadvantages — Unlike TweetDeck and HootSuite, there is currently no smart phone app available for Social Oomph. As mentioned previously, Social Oomph is the only service that allows users to set up “Auto-Follows,” “Auto-Direct Messages” and “Auto-Responders,” but this tool is only unlocked when users upgrade to premium accounts. There is a biweekly cost of $3.97 for Social Oomph Premium. “Auto-follow” refers to being able to follow someone on Twitter automatically if they have followed you. “Auto-Direct Messages” and “Auto-Responding” refer to sending Twitter users automatic, prewritten responses. While some users may see this as an advantage, since this practice is only available on Social Oomph, it has its flaws and most social media users look down on auto-responses. It’s far more powerful to interact with users on a more personal level rather than just send them computer-generated responses.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

Facebook has rolled out significant changes and improvements to how users view and interact with businesses with the new Timeline. With Timeline, Facebook pages have an entirely new design and businesses can enjoy more control over what content is front and center, and what content is hidden on their page. In this article, you’ll find an overview of brand new Timeline features such as the cover photo, apps, direct messaging, the activity log and more.

Choose a Cover — The most visible change in Facebook’s Timeline is the cover photo. The Timeline cover displays an 851×315-pixel banner across the top of the fan page, making multimedia a stronger element than ever before. Since the cover image is very large, it’s essential to choose a cover photo that is eye-catching and reflective of your organization. For example, a restaurant may want to display a popular menu item while a retail store may feature a popular product. It’s important to keep in mind that covers are not permitted to display any calls to action, references to pricing, contact information, a Web address or text such as “like this page” or “visit our website.” It’s essential to focus on the image and choose a photo that entices users to scroll down to learn more about your business. For details about cover photo guidelines and restrictions, please click here.

Complete Your About Section — Directly under your cover photo, two key metrics will be visible: your number of likes and the number of “people talking about this.” Under these metrics, you’ll find your About section. This section is where you can include a brief description of your business and contact information. To the right, you’ll see photos, pages that you have liked and any custom landing tabs. As the following paragraph will explain, any custom landing tabs that you have previously installed will be completely reformatted. Facebook has removed the ability to set one of these tabs up as the default image when a user arrives at your page.

Apps — Perhaps the biggest change to this new format is that default landing tabs, or customized tabs that non-fans would see first instead of the wall, are no longer allowed. With Timeline, users will always see the main page first and they will have to click through to view custom apps. In this section, you can add your custom pages, contests, promotions, coupons or media. However, these will not get the same amount of exposure as they did on traditional Facebook pages. Since these tabs will no longer be the first thing users see when they visit your page, they may not be as powerful or engaging.

Direct Messages with Fans — This new feature is a huge advantage for businesses. For the first time, Facebook users can send private messages to the owner, or Admins, of a business page. With the old layout, the only way fans could communicate with business pages was publicly, through the page’s wall. By making it possible to communicate with business owners through private messages, businesses can handle any complaints or personal matters out of the public eye, making this a better experience for both parties.

Share, Star and Hide Stories — One of the major features of Timeline is that businesses have more power than ever to share, “star” and hide stories surrounding their fan page. For example, by “starring” posts, you can choose which updates you want to drive the most traffic to and highlight historical or successful posts by you and your fans. On the other hand, you can hide or delete posts that are embarrassing, out of date or negative. Users can monitor all of these updates in Timeline’s new activity log.

Activity Log — Your activity log will be an organized list of your posts and activity, from the current date back to the very beginning of your page’s history. Through your activity log, you can control what information goes on your Timeline and what information you’d prefer to hide. You can also mark certain posts as spam and hide posts from appearing on your Timeline, but that you’d still like to store in your activity log. For more information about the features of Timeline’s activity log, click here.

How Should I Begin — To switch to Timeline, visit the Timeline for Pages preview manager, where you can walk yourself through the features discussed in this article. When you’re comfortable with how Timeline works, click the “Publish Now” button at the top of your page to show your new design to the public. If you prefer to wait until March 30th, Timeline will automatically become publicly visible and you will have to adjust your page at this time.

To find out more about Timeline, visit Facebook’s Timeline: A New Kind of Profile.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

For those who are new to social media, Tumblr is a free blog hosting forum that allows users to share anything from text, photos, quotes, music, audio files, videos and more. Although Tumblr was developed in 2007, it has seen a resurgence in popularity this year, with more than 4.5 billion unique posts published each day from over 30 million blogs.

This article will provide you with an overview of how Tumblr works, how it can help your business and how you can get started.

How Does Tumblr Work? — Tumblr combined elements from Twitter and traditional blogging websites like WordPress to create a site that really embodies the best of both worlds. Like Twitter’s “re-tweet” button, you can “reblog” another piece of content that was already posted by someone else. You can also “follow” other Tumblr blogs and their updates will appear in your dashboard, much like an RSS feed. However, there’s no frustrating 140-character restriction and, like traditional blogging websites, you can display more than just text. Users can share anything from photos, videos, audio files, music, quotes and more.

Tumblr describes itself as “the easiest way to blog,” and its claim is supported by its simplicity and user-friendly features. This microblogging site is so unique because of its clean interface and simple sharing features that allow users to post from their desktop browser, mobile phone or even through email. The Tumblr directory organizes blogs into categories, making it easy for users to discover new content and find new bloggers. These categories include Business, Design, Photography and much more. To ensure that your blog is properly categorized, make sure to “tag your blog” to the most relevant category, under the “Directory” tab of the navigation scheme.

What Are the Benefits of Using Tumblr for Business? — Businesses can use Tumblrto boost their Web and social media presence, stay connected with a greater audience and tap into a very active and unique social media community. Tumblr also works well with search engines, so having an active profile will enhance your overall search engine optimization and online visibility.

Since Tumblr users tend to be younger, businesses that have a younger target audience should take advantage of this website. It’s also important to keep in mind that, with Tumblr, your posts should never be too heavy on text. Short posts that are more visual and include multimedia tend to do much better on Tumblr.

How Do I Begin? — Before jumping in, we recommend taking a look at how other businesses and organizations in your industry are using Tumblr. For example, you can reference these Tumblr blogs for Rolling Stone, Huggies, Newsweek and Sesame Street. While Tumblr has been very successful on these large brands, it can work just as well for smaller businesses. For example, C-Town, a small grocery store in Brooklyn, New York, actively uses Tumblr to share the latest deals and photos of products with their customers.

Once you’re comfortable with how Tumblr works, you can create a profile by clicking here. Businesses should take advantage of the ability to customize their domain name on Tumblr. For example, you can easily change your domain name from yourbusiness.tumblr.com to www.yourbusinessblog.com. Thanks to Tumblr’s high level of personalization, businesses can also customize their template, layout and color scheme using HTML and CSS. However, it’s far easier to choose from the hundreds of themes that Tumblr offers.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

5 Simple Steps to Keeping Track of Your Business’ Facebook and Twitter Progress

By now, most businesses have realized the importance of using the social media giantsFacebook and Twitter to better market themselves and connect with their audiences. However, even if your business is actively using these social networks, you may not be getting the most out of your efforts. To truly measure ROI and effectiveness of your social media marketing, it’s essential for businesses to implement a monitoring program. By keeping track of your progress, it will be easier to see what is working for your business in regards to social media, and what needs to be changed.

This article will explain the basics of monitoring key metrics of Facebook fan pages and Twitter profiles.

1. Know What to Look For — Monitoring several social media channels can be time-consuming, especially when you don’t know what you’re looking for. It’s important to keep the following questions in mind when analyzing social media metrics and data:

• What are people saying about my business, brand or products on social media? Look out for both positive and negative comments and respond to each accordingly.

• How many users are seeing my social media content? To determine your organization’s reach on social media sites, it’s important to keep track of how many fans, followers or connections you have.

• How effective is my social media content? Out of your follower base, how many of these people are really engaging with your content? Keep track of how often users are interacting with your posts and how many users are repeatedly communicating with your page.

• How is the activity level on my profiles? To promote interaction, always encourage your fans and followers to share their opinions, answer questions and discuss topics and ideas. As comments come in, it’s important to respond to both positive and negative replies in a timely and professional manner.

2. Use “Insights” to Monitor Your Facebook Fan Page — While it’s important to keep track of how many Facebook fans your business has, this isn’t where your monitoring should end. Analyzing the “View Insights” tab on your Facebook fan page is an essential tool to measuring your business’ success on Facebook. This tool will provide you with information on new likes, lifetime likes, monthly active users, post views, post feedback, weekly total reach and more. The newest metric, “People Talking About This,” represents all user-initiated activity related to your page. This counts unique wall posts, comments, likes, shares, check-ins, etc. It’s important to analyze this metric over time to be able to judge the effectiveness and reach of your business page.

3. Use HootSuite’s Social Analytics — HootSuite is a popular program that allows you to monitor keywords, manage multiple social media profiles and analyze custom analytics such as follower/fan growth, brand sentiment and more. With HootSuite’s Social Analytics feature, you can track Twitter brand mentions, measure your follower growth on Twitter, examine Facebook “likes” and demographics and more. While HootSuite is a free program, there is a paid premium service for users who need to manage more than five social media profiles, or need more detailed analytics reports.

4. Use Social Mention to Measure Progress — The program Social Mention offers valuable influence-tracking features for your business. It allows you to easily track and measure what people are saying about your company, products or any other topic in real time. Social Mention also measures the following essential social media metrics:

• Strength — Strength is the likelihood that your brand is being discussed in social media networks.

• Sentiment — Your sentiment is the ratio of positive social media mentions to those that are negative.

• Passion — Passion refers to the likelihood that individuals who are talking about your brand or product will continue to do so.

• Reach — Reach refers to your business’ range of influence or the number of unique authors referencing your brand, divided by the total number of mentions.

Users are able to monitor their growth in these areas through daily social media alerts and Social Mention’s search and analysis service.

5. Keep Track of Your Progress — To determine the long-term effectiveness of your business’ social media marketing, it’s essential to measure your progress along the way. We recommend having a neat, organized spreadsheet to update key metrics such as your number of Facebook likes, followers-to-following ratio on Twitter, number of comments and interactions and other key statistics available to you on Facebook Insights, HootSuite and Social Mention.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

Photo sharing websites have taken the Web by storm by offering a new medium for individuals and businesses alike to share multimedia and develop their brand. When used properly, photo sharing can bring a human face and creativity to your organization. These sites also provide essential links back to your website or blog, building traffic and enhancing your search engine optimization. Best of all, photo sharing sites are completely free and don’t require a huge time commitment.

This article will provide you with an overview of the most popular photo sharing websites:Pinterest, Instagram and Flickr.

Pinterest — With new social media sites popping up left and right, Pinterest has already distinguished itself as a photo sharing powerhouse. It’s already one of the 10 most visited social networking sites, according to a study by Experian Hitwise, with more Web traffic than Tumblr and Google+! Pinterest is a virtual pinboard that allows users to organize, share and store all of their favorite photos, called “pins,” from the Web. For example, someone may create a board for “Recipes,” “Ideas for the Home” or “Favorite Products.” Users can “follow” others to keep up-to-date with their boards, discover new things and connect with others who have similar interests. They can also “re-pin” someone else’s pin that they want to add to their own boards (similar to Twitter’s “re-tweet” button). With millions of new pins added every week, this social networking site is connecting users from all over the world. Here are several tips for using Pinterest to promote your business:

• Don’t Overly Promote Yourself — One thing to keep in mind is that you should not excessively promote yourself on Pinterest. While it’s fine to post a photo of a product or project that you’re proud of, businesses should avoid pure self-promotion. An important part of Pinterest is that it can humanize your business, which is essential to connecting with your audience on a more personal level. Consider creating boards for other content on the Web that you like and want to share with your followers, rather than only your own material. For example, the social media organization Mashable uses Pinterest to categorize “What We’re Loving on the Web.” Instead of including only their own material and self-promotion, they have boards for “Web Humor,” “Infographics” and “Tech and Gadgets.”

• What Should I Pin? — Depending on your industry or organization, there are a variety of photos that would be appropriate for a business to add to Pinterest. See below for examples:

  • Restaurants — Since food is very popular on Pinterest, restaurants would benefit from posting photos of the meals they offer and recipes.

  • Retailers — Retail stores can post photos of new products, fashion and other services.

  • Non-profit Organizations — Depending on their field, non-profits could post “behind-the-scenes” photos from the work they do, inspiring pictures or quotes, photos from events and more.

• Include Links — When posting a pin, always include a link back to the original page. This way, when users click on the photo, they can be taken to your website, wherever the photo was derived from or wherever you’d like to take them.

• How Do I Begin? — To start using Pinterest, create a profile here.

Instagram — Instagram is a real-time photo sharing application, available in the App store. Unfortunately, Instagram is only available on the Apple iPhone or iPod touch for now. While it is not available on desktops just yet, the company does intend to extend Instagram to a website. When you upload a photo to Instagram, you can choose a filter to transform the look and feel of the shot. These filters can instantly convert your mobile photo into a creative, artsy or professional-looking snapshot. For example, you can use filters such as “Toaster,” “Inkwell” and “1977” to customize the look of your photo. When used effectively, Instagram could become a powerful way of attracting, engaging and nourishing a follower base. Here are several tips for how businesses can incorporate Instagram into their social media strategy:

• Link Instagram to Your Other Social Media Profiles — The benefits of Instagram are that it is incredibly fast and simple and integrates with other social media platforms. Businesses can easily link Instagram to Facebook, Twitter, Flickrand FourSquare profiles to incorporate multimedia on a regular basis.

• Be Creative — As with any photo sharing site, keep in mind that it’s about being interesting and fun, not about pushing products down your audience’s throat. Instagram is unique from other photo sharing sites because of its use of custom photo filters. For example, take a look at how Starbucks has uploaded creative shots of their products using the photo filters here.

• What Should I Upload to Instagram? — As with any photo sharing site, it depends on your business and what industry you belong to. For example, if you’re a non-profit organization, you can see how non-profits are using Instagram here. Generally, any business can use Instagram to upload and customize photos from special events, new products and “behind-the-scenes” photos of your business’ work, services or daily activities.

• How Do I Begin? — To begin, download the Instagram App here and create your profile.

Flickr — Flickr allows users to submit photos and videos and organize them using tags and “sets,” where other members can browse and interact with each other. Businesses can use Flickr to store and share graphics, photos and videos that are relevant to their business or industry in some way. It’s also not frowned upon to add a personal touch to your business’ Flickr profile by adding a separate set for favorite photos or videos that haven’t been created by your organization. Using Flickr is another great way to incorporate multimedia into your Web, social media and overall marketing strategy. Here are several tips for incorporating Flickr into your business’ social media marketing strategy:

• Interact with the Flickr Community — To boost their popularity on the site and increase their level of engagement, businesses can interact with other Flickr users. Comment on other photos you like, add special photos to your “favorites” list and encourage comments. At the minimum, be sure to reply to any and all comments left on your company’s photos.

• Join Flickr Groups — Flickr Groups are a great way to interact with your target audiences. Businesses can submit photos and videos to these groups, depending on their posting rules and whether the group is public or private. To begin, search for relevant groups and submit requests to join.

• How Do I Begin? — To sign up for Flickr, you’ll need a Yahoo ID. To sign up for Yahoo, click here. Once you have your ID, create a Flickr profile by clicking here and begin posting photos and videos that relate to your business or industry.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

Maintaining an active blog can establish your organization as a leader in your industry, change your website from an online brochure to an interactive hub of information and give your customers a way to engage with you. Because blogs are less formal than a company website, and more interactive, they provide a forum for businesses to provide useful information, rather than just company promotion, and build their reputation and credibility among customers.

This article will provide you with the benefits of blogging, advice on how to begin blogging and five essential blogging tips for your business.

Benefits of Blogging — Successful blogs can demonstrate your expertise and leadership in your industry, attract the attention of your audience and secure leads for your business. Creating and maintaining a blog for your business will dramatically improve your content creation, boost your reputation and improve your search engine optimization (SEO).

• Content Creation — It has never been more important for businesses to generate quality content on a regular basis. The quality of your content is what influences your audience’s decision on whether or not to invest their time into reading your website or blog, and ultimately whether to trust your company and give it their business. Blogs are the perfect venues to distribute and store your content. Your blog should house informative, thought-provoking content that is related to your industry or the problem that your business solves for your audience. Very often, a blog will become your content hub of information. To learn more about the importance of content creation, please read our article, “Why Quality Content Reigns Supreme.”

• Build Your Reputation — While your business’ website should focus on the products or services your business offers, your blog should demonstrate your organization’s knowledge and expertise in this area. By providing your audience with valuable content and helpful articles, your business will gain credibility and trust among existing and potential customers.

• Search Engine Optimization (SEO) Benefits — Blogging can dramatically improve your search engine rankings. Search engines place heavy emphasis on new, current and quality content, so blogs are given high authority.

How to Begin Blogging — Before you jump into the blogosphere, it’s important to spend some time researching and browsing through other blogs in your industry. Once you’re comfortable with how blogs work, you should first establish a clear objective and target audience. Ask yourself the following questions: Is my target audience likely to engage in blogs? What content would my audience find most valuable? What type of information, and multimedia, is my audience looking for? To be able to answer these questions, it’s important to be able to put yourself into the mindset of your current or potential customers.

When you’re ready to begin, we recommend incorporating your blog into your main website, instead of giving it its own URL. Especially to those who are new to Web marketing, this is the easiest way to begin. Another factor to consider, when choosing whether or not to incorporate your blog, is that many people don’t have the time to develop content for and market more than one website. Incorporating your blog into your business’ main site will provide it with fresh content, as well as search engine optimization benefits.

The most successful blogs are updated weekly, at least, with fresh and interesting content related to their industry. You may choose to blog about news in your business area, company updates, helpful and “how-to” articles and other content that may be valuable to your audience. Remember to include relevant tags with each entry so that your posts can be easily categorized and found on the Web.

5 Essential Blogging Tips — To make sure your business’ blog is as successful as it can be, follow these five essential tips:

• Incorporate Multimedia — It’s essential to add some form of multimedia to each blog entry to make your content interesting and visually appealing. By adding a photo, graphic or video to your post, you’ll appeal to a greater audience, since everyone takes in information differently. Some people are visual learners and will be far more receptive to your blog if it incorporates more than just text.

• Add Sharing Icons — Including social media and social bookmarking icons on your blog is a great way to enable sharing. With sharing icons present next to each blog post, readers can easily share the entry with their friends or on their own social media profiles. It’s important to include the following sharing icons: Facebook’s “Like” button, Twitter, the Google+ “+1” button, StumbleUpon, Digg, Delicious and the option to email the blog entry to a friend. Please follow each hyperlink for more information and to learn how to enable each of these sharing features on your blog. When done properly, this will definitely boost your blog’s traffic.

• Include Hyperlinks — Wherever possible, it’s important to include hyperlinks that lead to more specific information. For example, find keywords in your blog posts and link them to another article you may have written on the topic or a section of your company’s website that offers more information on this topic or services you may offer.

• Encourage Feedback — You want your blog to be as interactive as possible. It’s important to include a call to action in your blog posts and it could be something as simple as, “What are your thoughts? Share your opinion in the comment section below!” You should also include your contact information at the end of a blog post, should they have any questions or require more information. Remember to regularly scan your comments to remove any spam and reply to any questions, comments or concerns in a timely and helpful manner.

• Promote on Social Media — With the powerful sharing capabilities of social media sites, your business’ social media profiles are perfect venues for promoting your blog. Whenever you update your blog, make sure to notify your Facebook fans, Twitterfollowers and Google+ circles. After you write your blog entry, use these sharing icons to “tweet,” share on your Facebook fan page, add to your social bookmarking profiles and more. In your social media updates, include a “teaser,” such as a portion of your blog entry, with the title, and encourage people to follow the link to read the rest of your post.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.

On December 8, 2011, Twitter unleashed a brand-new design and several new features. Twitter is continuing to roll out these major updates for both Twitter.com and its mobile-friendly website. These huge changes are meant to make the social media giant more organized, user-friendly and able to provide more opportunities for businesses and brands to interact with their audiences. If you are unfamiliar with Twitter, please read our article, “Secrets to Twitter Marketing.”

This article will provide you with an overview of the recent changes made to Twitter’s homepage, embedded tweets, the emergence of enhanced profile pages and how you can get the newest version of Twitter.

New Homepage — When you first log in to the new Twitter on your desktop or mobile phone, you’ll notice that the homepage has been completely revamped. Twitter condensed everything to fit neatly into four organized columns. These four tabs are called “Home,” “Connect,” “Discover” and “Me.”

• Home — On their homepage, users are now able to see more detailed information about reply tweets (@replies) and retweets for a certain tweet by clicking on the “Open” option. The “Open” feature makes it easier to keep track of conversations and interactions revolving around a tweet. This was never possible on the previous version of Twitter. Also, unlike the old Twitter newsfeed, users can now view media elements, such as photos and videos, inside the tweet, rather than only on the side.

• Connect — The “Connect” tab includes information such as who has followed you, which users mentioned you and who has replied to, “favorited” or “retweeted” one of your tweets.

• Discover — The “Discover” tab is where users can search for different forms of content on Twitter. This new tool customizes information for each user since it can identify stories and trends that the individual would be most interested in, based on their connections, location and language.

• Me — The “Me” column is your new and enhanced Twitter profile. The new design includes a much larger space for your personal photo, short biography and location. Information such as who you are following and who your followers are will now appear on the left-hand side of the screen, with your conversations on the right.

Embedded Tweets — The Embedded Tweet feature allows users to render a tweet on any third-party website. Readers are then able to retweet, reply to, favorite and follow the user right from the website, without leaving the page to go into Twitter. To get the embed code for a tweet, simply click on the tweet you wish to embed and click “Embed this Tweet.” This can be a great way for businesses to share tweets on their website, such as positive reviews or testimonials.

Enhanced Profiles Pages — The hope for enhanced profile pages is that businesses will be able to create a stronger and more interactive presence on Twitter. These pages will include a larger header image for displaying your business’ logo, tagline and any other visuals that you may want to include on your page. You can also promote one of your tweets at the top of your page’s timeline, if you want readers to see this message first. Businesses should take advantage of this promoted tweet and include only their strongest, most engaging and relevant content. Enhanced profile pages are free of charge, but they are not available to everyone just yet. So far, Twitter has launched these pages exclusively with 21 advertising partners and select brands. According to an official statement from Twitter, they will slowly roll out enhanced profile pages to a wider audience of brands in the coming months.

How Can I Get the New Twitter? — If you’re still using the old version of Twitter, there is a way to switch over. Simply delete your current Twitter app from your smartphone and download the latest version. After you download the new app, you’ll be given access to the redesigned Twitter on your computer as well. If you use Tweetdeck, this program was also updated to be consistent with the new version of Twitter. You can click here to use or download the latest version of Tweetdeck.

To keep up-to-date on Twitter’s rapidly evolving changes, visit fly.twitter.com. For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.