Advertising

Google AdWords is so unique and beloved by marketers because it gives businesses the ability to advertise to an audience that is already interested in the products or services they offer. Using Google AdWords, you are put in complete control of how much you want to spend, when you want your ads to appear and where you want them to appear. Through its various components and special features, Google AdWords allows you to better target potential customers and clients without wasting money in the process.

Google is made up of two components: The Search Network and The Display Network. This article will provide you with an overview of these two networks, the different types of ads available through AdWords and an overview of AdWords Express.

What is Google AdWords? — For a more beginner-friendly analysis of Google AdWords, read our article, “A Beginner’s Guide to Google AdWords.” In this article, we discussed the basics of one of Google’s most effective, simple and budget-friendly forms of Web advertising available today: Google AdWords. Through Google AdWords, you can create pay-per-click (PPC) ads that can target users based on their location and keywords that you can select through bidding for certain search phrases. You can also incorporate “Ad Extensions” to help users easily find out more about your business and its offerings. Ad extensions expand text ads with one or more lines that provide additional information such as an address, phone number, page links and product images. When users click on your ad, they will be directed either to your website or a landing page. For tips on creating successful landing pages, you can download our free guide, “Five Steps to Generating New Business through Web Advertising, Landing Pages and Emails.”

To begin using Google AdWords, you must first decide to use either the Search Network or Display Network. The next step is to decide on a format for your ad, depending on which network you choose.

Search Network — The Search Network on Google AdWords provides an excellent way to reach your target audience on their personal computers, tablets, mobile phones and any other electronic devices used to find information. The Search Network allows users to advertise within the Google search engine or with search partners who allow advertising on their websites. For example, AOL.com and Ask.com are two of Google’s popular search partners. Advertising on Google’s Search Network allows you to target users depending on what keywords they use in their search queries. Your ad will appear in the “sponsored links” section, above the main search results, or on the right side of the screen when someone searches on Google using one of your desired keywords. If you are unsure of what keywords will work best with your ad, you can try using the Google Keyword Tool. By entering one keyword or phrase into this tool, you can see what related word searches your ad will show up on. One thing to keep in mind is that, unlike on the Display Network, you can only run text ads on the Search Network.

• WAP Mobile Ads — While more and more people use smart phones when searching for information about local businesses or services, Mobile Ads may be the right fit for your business. WAP mobile ads are a format of AdWords ads that appear on WAP mobile websites, and are available as either text or image ads. With Google Mobile Ads, you can connect with your customers on their mobile phones by reaching out to targeted audiences across top websites and apps. When mobile users click on your ad, they will be send to your mobile webpage. One question to ask is whether or not your website is optimized for mobile devices. To see how your site looks on a mobile device, you can use the “GoMoMeter” tool at howtogomo.com. This site will also provide you with recommendations for creating a mobile-friendly experience for your business’ website. To create a WAP mobile ad, simply sign in to your AdWords account, navigate to the “Ads” tab at the ad group level, click the “New ad” link and choose “WAP Mobile Ad.”

Display Network — Using the Google Display Network on Google AdWords, you can reach users from all over the Web and choose from text, image and video formats to communicate your message to highly targeted audiences. The Display Network gives users the opportunity to run their ads on a gigantic network of websites that have Google AdSense enabled. For example, your ad may appear on a blog, online newspaper or a website that is relevant to what products or services your business has to offer. The Display Network offers lower costs, easier ad approval and a variety of formats for your advertisements. With the Display Network, as well as with every AdWords campaign, it is essential to keep an eye on your budget to monitor your spending. Another tip is to run one ad campaign on the Display Network and a second campaign on the Search Network. This will help you determine which network is more appropriate and successful for your business.

• Image Ads — Image ads are graphical ads that are available on Display Network websites. Image ads contain graphics that can be matched to a page’s content to ensure that they are reaching your selected target audience. You can run image ads in both keyword-targeted and placement-targeted campaigns. To learn how to create an image ad, simply sign in to your AdWords account, click the name of the desired campaign, choose the Display Network and begin creating your ad by following the simple instructions here.

• Video Ads — On the Google Display Network, you can promote your business’ video ads on the websites where your customers are most likely to spend their time. These click-to-play (CTP) Video Ads provide a valuable and engaging experience for viewers without being too intrusive. Video ads should be visually appealing, interesting and no longer than 30 seconds. Google also offers the option to play video ads on YouTube, using the “Promoted Videos” feature. Based on a list of keywords, your video ad will come up when viewers search for, discover and watch videos on YouTube. For example, someone watching a video of a piano tutorial may be presented with an advertisement for your music classes. Advertising on YouTube, the Web’s video-sharing superpower, will help you reach more customers and boost your video’s view count. Best of all, you will only be charged when someone watches your video.

• TV Ads — Using Google TV Ads, you can target audiences on more than 100 national television channels such as ESPN, TNT and CNN, with the potential of reaching up to 35 million U.S. households. To get started with Google TV Ads, you must already have an AdWords account. Next, you can set your budget to determine how much exposure your ads will receive and what your maximum cost-per-thousand impressions (CPM) will be. One thing to keep in mind is that there is no minimum budget requirement on Google TV Ads, but campaign budgets should be set strategically in order for ads to make the greatest impact with your audience. Next, you can target audiences by choosing to advertise on relevant programs, times of day or networks. The final step is to simply upload your ad and launch your campaign. If you already have a television ad, simply upload it with the AdWords tool. If not, you can use the Ad Creation Marketplace to make a new television commercial. After you’ve submitted your ad, Google will check to make sure that it complies with the technical specifications and policies of Google and its TV partners. If your ad has been approved, it will be ready to run on national television. Using the online functionality of Google TV Ads, you can track results, adjust your campaign and measure performance and ROI.

AdWords Express — The easiest way to kick off your Web advertising efforts is to take advantage of AdWords Express. Google’s new tool, AdWords Express, helps businesses promote themselves on Google Search, Google Maps and mobile devices. AdWords Express is the simplest way to advertise on Google. Creating your ad takes only a few minutes and then everything else is managed automatically by Google. After your ad campaign is running, it works just like the traditional AdWords tool. When people search in your area for the products or services that your business provides, your ad will appear above or beside their search results. Because of its simplicity and convenience, AdWords Express is perfect for local businesses that are looking to reach new customers but don’t have the time to manage an advertising campaign.

You may also be interested in tips on creating successful landing pages and emails. To learn more, please download our free guidebook, “Five Steps to Generating New Business Through Web Advertising, Landing Pages and Emails.” For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 orjohnzaher@theprmg.com. You can also visit our blog for more valuable articles and advertising spotlights.

Steps to Better Proofreading, Grammar and Spelling

As a society, we are heavily reliant on the written word. No matter what profession or industry you belong to, strong written communication skills are vital to your organization’s reputation and success. From lengthy articles to quick emails to customers or clients, proofreading every piece of writing you create is essential. Substandard and poorly written brochures, newsletters and website content can seriously hinder your organization. Even the smallest error can distract someone from the message you are trying to communicate to them, whether it be through a blog post, social media update or press release. This article will provide you with five steps to strengthening your organization’s written communication skills through effective proofreading.

1. Don’t Rely on Spell Check — There is no doubt that computers can do wonders when it comes to catching repeated words, reversed letters or common spelling errors. However, this should never be your only method of proofreading. Your computer’s spell check tool can only do so much. For example, certain misspellings can form other legitimate words, and so spell check is unable to detect the errors. Also, spell check is unable to catch mistakes with homonyms, such as whether you meant to write “they’re,” “there” and “their” or “your” and “you’re.” While it is still beneficial to use spell check, it is important that this tool is only one part of your overall proofreading approach.

2. Read Aloud — Reading your copy aloud, even if it is only in a whisper, can help you pick up on mistakes that you might not have noticed through silent reading. Reading out loud at a slower pace is helpful for spotting run-on sentences, jumbled phrases and missing words. You will be able to hear your mistakes and recognize if a sentence doesn’t flow or sounds too wordy. We would also recommend printing out the pages for one final read-through, especially if your writing is going to be published in a print or online medium. It is much easier to proofread from a hard copy rather than just a computer screen.

3. Double-Check All Facts — If you have included any statistics or hard facts in your article, they must be verified. An article or press release that contains factual errors can not only be misleading, but it can cause your audience to lose trust in your writing and professional expertise. For example, if someone spots an inaccurate statistic or numerical figure in your article, they may refrain from reading your future pieces and instead turn to a new, more reliable source. When proofreading, it is essential to check that all of your URLs and hyperlinks are valid, as well as any phone numbers, email addresses or other contact information. You must also ensure that people’s names are spelled correctly and that all numbers or figures are accurate. One of the most common mistakes you hear or see is confusion over whether a “million” was supposed to be used instead of a “billion.” That’s a 1,000 times difference!

4. Don’t Be Redundant — While proofreading your copy, look out for repetition. You should avoid using the same words or phrases over and over to make sure you aren’t constantly repeating yourself. You also don’t want to make the same point twice because all professional writing should be clear, concise and to the point. Although there are times when repetition may be necessary to prove a point, you don’t want to bore your readers. A tip here is to use a thesaurus to spice up your vocabulary and make your writing more interesting.

5. Have Someone Else Read Your Writing — No matter how many times you proofread your writing, it is essential to have at least one other person read it before it is published. It is almost impossible to spot every error yourself because sentences that may flow fluidly in your head may not make as much sense to others. Because you wrote the material, your mind often plugs in the missing words. You may also overlook spelling, grammar or capitalization mistakes. Having a second set of eyes proofread your work is necessary to help catch what you might have missed.

In following these steps, it is important to devote an ample amount of time to your proofreading session. Put your cell phone aside, close out of your email and really take the time to concentrate on your writing. Sometimes it helps to proofread away from your desk on an empty surface. Remember: it takes a devotion of concentration and time to write clear, concise and error-free copy.

If you would like further information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com.

Follow These 5 Steps to Your AdWords Success

Google AdWords is one of the most effective, simple and budget-friendly forms of Web advertising available today. Taking advantage of Google AdWords can really help you make the most of your business’ advertising efforts. This form of pay-per-click (PPC) advertising targets users based on their location and your selected keywords, as well as other factors. These advertisements are so effective because Google AdWords allows you to reach people who are already looking for your products and services. Your ad will appear in the “sponsored links” section above the main search results or on the right side of the screen when someone searches on Google using one of your selected keywords. Users can then click on your ad to either make a purchase or learn more about you. In addition to text ads, you can also run display and click-to-play (CTP) video ads. Incorporating Google AdWords into your advertising strategy can drive more traffic to your website, maximize the effectiveness and reach of your advertisements and subsequently generate more leads. This article will help you get started with Google AdWords, choose the right keywords, determine your budget, create powerful advertisements and measure your performance.

1. Get Started — Once you are familiar with how Google AdWords works, choose a username and create your own AdWords account. Once your account is verified and active, you are free to begin. However, always set aside plenty of time for planning before starting any advertising campaign. It is crucial to determine who your target audience is before you create any ads. This is so important because on Google AdWords, you can target users by their location and related keywords. Using the Google Display Network on Google AdWords, you can reach users all over the Web and choose from text, image and video formats to communicate your message to highly targeted audiences. Once you create an ad, it is targeted automatically based on the themes in your keyword list or location you choose. Your ads can also be targeted manually, matching the specific placements you select, or based on the specific audiences you want to reach. For example, if your business is a restaurant and you are targeting people searching for food in a particular city, use regional targeting.

2. Choose the Right Keywords — Choosing the right keywords is essential to any Web advertising success. Before you create your ads, it is important to determine which words or phrases are most related to your business. It is essential that your keywords are relevant, high-quality and not overly general. They must directly relate to the theme of your advertisement and the page you are directing your potential customers to. A tip is to use phrases that are two or three words long. Selecting the right keywords will improve the performance of your ads and ensure that you are reaching the people who would be most interested in what your business has to offer.

3. Determine Your Budget— On Google AdWords, the amount you pay for advertising is entirely up to you. One of the main reasons why Google AdWords is so popular is because you are put in complete control of your spending. You can set a maximum cost-per-click (CPC) and decide on a daily budget. For example, you can set a daily budget of $10 or decide on a maximum cost of $15 cents for each click on your ad. This cost flexibility makes AdWords perfect for those on a budget. Which keywords you choose can also have an impact on how much you will pay. Each of your desired keywords can have a bid amount specifying the maximum amount you are willing to pay each time someone clicks on your ad. If your main keywords have high competition, you will pay more because the highest bid for a keyword gets the first place. However, especially for those who are just starting out with Google AdWords, we recommend using automatic bidding. With automatic bidding, you can set a 30-day budget and not have to worry about specifying individual bids for ad groups, keywords and ad placements. Google AdWords will set your bids for you with the goal of bringing you the most clicks possible within your budget.

4. Create Powerful Ads — If you are using text-based ads on Google AdWords, the content of your advertisement is the most important factor in reaching potential customers. The more powerful and compelling an advertisement is, the more likely people will be to click on it. Each ad is comprised of a headline, two lines of text, a display URL and a destination URL. Your headline will act as a link to your website and it should relate directly to your chosen keywords. The following text should convey the most important information about your product, service or organization. Since space is limited, it is essential for your message to be compelling, concise and descriptive. You can also help potential customers or clients find you by including your business address with textual ads. The display URL, which appears in green, will display the website that you are promoting and the destination URL is not visible because it is the exact page within your website where users are being directed.

However, text-based advertisements are not the only options available to you on Google AdWords. Using the Display Network, you can choose from text ads, image ads and video ads. Click-to-play (CTP) video ads provide a rich and engaging experience for users using visuals to enhance your advertising message. You can also choose to create image ads, which combine graphics and proven AdWords targeting technology. Before you create video or image ads, your campaign must be set to show ads on the Display Network.

5. Measure Your Performance — Periodically measuring your progress is important because once you know when and where your advertisement is most effective, you can adjust your targeting and bidding strategy. On Google AdWords, you can set up performance metrics in the “Campaigns” tab within your AdWords account. Here, you can see keyword metrics and view-through conversion reports that provide insight into the effectiveness of your ads on the Google Display Network. You can also use the Placement Performance Report to optimize your ad placements and improve the performance of your ads that have appeared on sites within the Display Network. This tool allows you to target more aggressively on Google as well as other well-performing search partners such AOL, CompuServe and Netscape. If necessary, adjust your ads, keywords and ad placement until you are satisfied with your results.

As always, if you would like further information or help with creating a Google AdWords campaign for your organization, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com.

According to the article, “Pay-TV Subscriber Losses Felt at Cablevision, Dish,” which appeared in the August 10th edition of the Wall Street Journal, declining numbers of video subscribers undercut the improved bottom lines at Cablevision Systems Corp. and Dish Network Corp. These cable operators have been losing video subscribers because of new competition from telecom companies expanding into video, customers opting to cut the cord and watch video on the Web, and lower home sales, which reduce new-customer cable installations.

As described in the article, Cablevision has lost 23,000 video subscribers during the second quarter, reflecting competition from Verizon Communications Inc.’s FiOS in the key New York metro area market. According to analyst Todd Mitchell of Brean Murray Carret & Co., “Cablevision is getting killed by FiOS in NYC suburbs.”

It was also reported that satellite company Dish Network has lost 135,000 subscribers during the same period. However, the company did expect to lose subscribers when it decided not to pursue “low-margin” customers that it felt would leave over time. As a result, Dish Network ended up losing more than the 19,000 that it had lost only a year earlier.

Meanwhile, telecom companies such as Verizon and AT&T Inc. are rapidly gaining subscribers. According to FiOS, in areas such as Farmingdale, Great Neck, Mount Kisco and throughout Staten Island, Verizon FiOS’s percentage of cable customers is well over 50%.

In the New York area, most of Cablevision’s losses can be explained by those who have switched to Verizon FiOS. Over the last year, FiOS showed a total growth of 264,384 in the New York metro area market. The North Nassau zone of Long Island holds 40,186 FiOS subscribers while the South Nassau zone boasts a total of 99,065 subscribers. This compares to 106,000 and 214,000 subscribers in North and South Nassau, respectively, for Cablevision. Overall, in Nassau County, FiOS showed a quarter-to-quarter growth of 8,680 subscribers. Other areas of Long Island continue to grow as well, with the Suffolk County zone holding 71,323 Verizon FiOS subscribers and showing a quarter-to-quarter growth of 5,043 subscribers.

Verizon FiOS has presented a serious challenge to the cable operators. Advertisers should take these numbers into consideration when they plan their cable advertising budgets. It is our opinion that FiOS has now reached critical mass and should be considered as part of any general cable buy. We have found that they are now providing an excellent value as they try to lure more cable advertisers to their service. For more information, please contact PRMG.

Marketers always want to better target demographics and spend less money in the process. Facebook’s targeting features allow you to narrow your audience to only those who will be most interested in your product, based not only on demographics, but also by interests. This is different from Google AdWords, which is search-based and responds only to the use of keywords without knowing anything about the “clicker.”

PRMG has recently been coordinating and maintaining more complex Facebook ad campaigns for a variety of our clients. I wanted to share with you three interesting cases where our clients have utilized different aspects of Facebook’s targeting options, with varied outcomes.

Case Study 1: Islip Condo Complex
One of our most successful long-running campaigns has been the ad we put together for this condo community back in February. We attempted to target the ad to first-time homebuyers by selecting for adults between the ages of 25 and 40 within a 25-mile radius from the community’s location. We capped the daily budget at only $10 and have seen a very consistent result of 6 or 7 clicks every day, for a total of over 1,000 clicks!

This campaign is a perfect example of consistent diligence paying off. Someone who may have seen the ad back in March, but wasn’t exactly in the market for a new home, might click on the ad in July, when their circumstances have changed. Though this client has paid over $1,700 for these leads over the last six months, that amount is about the cost of a single ad in the three local Pennysavers, which would have nowhere near the lasting impact of this ongoing ad.

Case Study 2: East End Restaurant
One of our clients is an upscale, East End restaurant that serves two distinct demographics: local, year-round residents and seasonal residents and tourists. The owner had decided to run two different ad campaigns to capitalize on the restaurant’s distinct appeal to each group.

We ran a set of four ads advertising Thursday night as Ladies’ Night with Two-for-One drink specials. Each ad had a different picture of one of the bar’s signature summer cocktails. This ad was targeted to female users between the ages of 25 and 35 who live within 10 miles of the restaurant’s location, and were not already connected with the business’ page. We initially bid very close to the suggested bid, but raised the price we were willing to pay when we only received a few clicks in the first two days. We also posted the special on the page’s wall to ensure those connected with the restaurant were made aware of the special. The wall was also the destination of the link in the ad.

Then we set up a set of four more ads to target the summertime visitors – again utilizing different photos, this time of plated entrées. The restaurant had recently received an excellent review from a reputable East End publication. We took the content and photos from that review and created a landing page on the business’ website that featured the positive content. For the Facebook ad copy, we included a brief quote from the review and a call to action to read the rest of the piece on the website. This ad was targeted to 28 to 45 year olds living in New York City. However, because that in itself is such a broad demographic (and we really only wanted to show our ad to those who might travel to eastern Long Island) we used Precise Interest Targeting to narrow down users who had listed “culinary arts,” “fine dining,” “Fine wines,” “French cuisine,” “Hamptons,” “Hamptons restaurant week” or “Montauk” in their profiles. This allowed us to show our ad to most of the 2,700 users we were interested in.

When we assessed the success of the ads after four weeks, we saw that 25 local women had “liked” the restaurant’s page, and over 30 NYC residents had visited the landing page. The 50+ leads cost the business about $65. Considering how competitive the restaurant industry is, we consider this to be a decent result for an ad that ran less than one month.

Case Study 3: Day Camp Program
One of our clients was having a tough time filling the slots in its summer day camp program. Since we only had a short period of time to promote the camp before the program’s commencement, we determined Facebook advertising was likely to give us the most bang for our buck.

We put together a campaign using Broad Category Targeting. The only parameters we used were adults living within a 25-mile radius of the camp. Then we selected three broad categories to narrow the audience further. We selected the “Parents (0-3yrs)” and “Parents (4-12yrs)” from the Family Status heading and “Pets” and “Environment” from the Interests heading, since these were most relevant to the topics of the camp. The ad directed clickers to the portion of the business’ website that gave detailed information about the camp. Over 250 people have been directed to the website in only three weeks, costing less than $350. We considered this to be an excellent response, considering we bid at the very low end of the suggested range.

The introduction of Broad Categories does facilitate a lot more depth in easily targeting your advertisements, but it isn’t necessarily more specific, especially since you cannot combine Broad Category and Precise Interest Targeting in one ad campaign. This means that you can reach users based on qualifications that were not previously available to advertisers (including what kind of smart phone they use to access Facebook and their family status). However, because you are limited to selecting from a seemingly limited list of categories, your ad will likely be shown to persons whom you did not intend to target.

When running campaigns, we suggest creating a few versions of the same ad to experiment with the images and wording to determine what has the biggest effect on your audience. Include a call to action when possible. (“Come on down!” “Check out our page!” “Visit our website for more info.” “See what eveyone’s saying.” “Join us for the event.”) Check in every few days to see if you need to adjust your bid. You can also pause your campaign if your business plans to be closed for vacation, for example, and resume the campaign upon your return. This is better than ending your campaign to create a similar one a few days or weeks later because it saves time and preserves more accurate statistics.

Facebook is the most popular and widely used social media outlet. Facebook users create profiles, interact with others, become fans of business pages and join in common interest groups. With more than 400 million members, Facebook is an excellent marketing and advertising tool, especially for B2C companies. Every business and non-profit with a customer base needs to have a presence on Facebook. Facebook offers exposure, advertising opportunities and an outlet for customer relations. It is essential for businesses to create an active and compelling presence on Facebook to enhance any social media marketing strategy.

Create a Profile — Before you can create a fan page or group, you must have a personalized Facebook profile. When creating your personal account, you may choose to use it strictly for personal use or also for your business networking. Either way, your Facebook profile should be professional. Update your privacy settings to control who can see what information and never post anything that you wouldn’t want everyone to see. Despite its casual feel, posting on social networking sites should be taken very seriously. Remember, what you post on Facebook will reflect your business and professional image.

Create a Fan Page — Once you have a personal profile, with your name and personal information, you may create a business fan page. Facebook fan pages are specifically for promoting your business. Businesses will benefit greatly from creating and maintaining a fan page, where they will be able to communicate with their target audience and enormously increase their Web visibility. When Facebook users “like” your business page, their friends will see an update on their homepage. This exposure may influence a greater audience to learn more about your organization. To gain more fans, consider offering an incentive for those who like your page. Giving exclusive deals to your Facebook fans will encourage them to follow your company and recommend you to others. It is now very easy for businesses to offer coupons to your Facebook fans with the application, Easypromos. The promotion will be introduced on your fan page. For example, “Receive a 10% coupon for becoming a fan of our business!” When the user clicks to become a fan, they will be granted access to the coupon. Keeping track of how many Facebook discount codes have been redeemed is a useful tool for monitoring how beneficial your Facebook marketing efforts are. Fan pages also give you the option to send mass emails to all of your fans to promote products, services, events and ongoing promotions.

Create a Group Page — Creating a Facebook group page for your organization is also a useful feature. While they are not necessary to your Facebook marketing success, groups are another way for businesses to create an online community to keep their audience connected. Compared to fan pages, groups are typically for more in-depth communication around a certain subject. Engage in discussions about your products, industry and organization. Facebook groups don’t require nearly as much time as fan pages. While it is good to create a group, don’t invest all of your effort in this area.

Add Multimedia — Facebook is a great place to share multimedia. Everyone takes in information differently and many people are visual learners. Post photos that resonate with your business such as your location, building, events, staff, products and more. Videos are also important to show your audience what kind of company you are and how you can benefit them. Share videos of successful customer stories, interviews with experts in your industry, educational or how-to videos and features on business accomplishments.

Expand Your Network — For proactive social media networking purposes, it is crucial to grow your fan base and make personal connections with your audience. Seek out personal contacts, customers, potential customers, influential people in your industry and so forth. To find new people to add, use the “Friend Finder,” invite friends by email and join in similar groups and fan pages. When sending requests, always add a personal message to let the user know who you are and why you would like to be their Facebook friend.

Interact — Communication and interaction are keys to your business’ Facebook success. Always encourage feedback on your posts. Address every comment, concern and message you receive in a timely and thoughtful manner. Promoting your company as a client-friendly organization will boost your online reputation and encourage others to speak favorably about your business to their connections. To keep your audience informed, update your status each time your company has an event, shares industry news, sends an e-newsletter, launches a product or has received press coverage. Produce fresh, well-written and relevant content for your fan page especially. All fan page content gets indexed by Google so it should be strong and relevant to your target audience.

Create Events — If your company is having an event or promotion, create a Facebook event and invite all of your friends and fans to attend. Include all contact and event information on the page. This is a great way to promote your event and spread exposure. For example, when someone RSVPs to your event, their friends will see an update on their news feed. If you have limited space, indicate that your event is not open to the public and limited to “invite only.”

Facebook Advertising — Facebook provides outstanding and effective ad placement. For a detailed account of how Facebook advertising works, see this week’s advertising spotlight. Using Facebook fan page ads can help you expand your fan base and ongoing marketing efforts.

Promote Your Facebook Page — Make it easy for your audience to find you. Facebook icons and links should be clear on your business’ website, blog, email signature, business cards and in any correspondence with customers and potential customers. It is also important to advertise any special discounts that your audience will receive for becoming a fan of your business’ fan page.

Stay Active — Most importantly, stay active in your Facebook marketing efforts. Your success requires regular updates with fresh content, photos and interaction. While you cannot control conversation on social media sites, you can enhance it. Participate in discussions, share strong content, respond to comments and concerns and you will be rewarded.

Visit The Public Relations and Marketing Group’s website for examples of social media performed on behalf of its clients.

With the continued rise in the value of social media and the resulting ability to hyper-target ads, many publications have now realized the gold mine on which they are sitting.

When newspaper subscribers or website visitors give their email addresses to these companies, they often “opt in” to receive certain emails. Maybe it’s a weekly sports update, or daily business headlines; these subscribers have now opened themselves up to be advertised to in a whole other way. Because the reader can choose what emails he wants, based on his interests and preferences, he effectively self-selects his demographic. If he indicates an interest in local restaurants and entertainment, proprietors of such goods may rightfully believe that this reader will be likely to take an interest in their offerings as well.

Some news sites have even gone so far as to offer their subscribers “opportunities from our advertisers.” These emails are completely taken over by an advertiser and go out to the site’s opt-in list on the advertiser’s behalf. I wanted to go over some of the ways that advertisers and news sites are working together to bring relevant content to interested consumers locally.

Newsday has three such opportunities. There are eight themed enewsletters that go out either Monday through Friday, or once a week. All of these newsletters allow for a 3.5×3” cube ad near the top of the email. They can be targeted to subscribers in specific zip codes and paid for by the thousand. Newsday also offers an email message called AdMail, which allows advertisers to completely take over an email with their own text and images. Though the advertiser will never be given the subscriber list, they will receive a click-through report informing them of who and how many took interest in their ad. Newsday AdMails can only be targeted by county and go to about 60,000 subscribers in Suffolk and 45,000 in Nassau at $50/thousand.

The third option for advertisers looking to reach Newsday subscribers is the new Daily Deal program. This is a collective buying opportunity, similar to Groupon. The advertiser offers a product or service for at least 50% off and splits the resulting proceeds with the email agent. Newsday’s version goes to over 10,000 subscribers and includes a free half-page print ad and banner ads on the website during the day their deal is scheduled to run (only one advertiser deal per day). There is no up-front cost to the advertiser, though the program is what is known as a “loss leader,” since vendors end up only receiving roughly 25% of the usual price for an item.

The LI Press also offers banner ads in their weekly KIOLI (Keep It On Long Island) newsletter, which goes to 50,000 subscribers, and takeover AdMail messages that can target specific groups of people. The AdMail groups can be customized by zip code, gender, age and interests. Depending on the specificity of the list, the cost per thousand can be as high as $100 or more, but this price is supported by the quality of the targets. Unlike the Newsday AdMail, which is sometimes wasted on too broad a demographic, the LI Press AdMails really target those likely to have the greatest interest. Of course, these ads also include the valuable click-through reports.

The LI Pulse offers their Executive Eblasts, which go to the “über consumer[s] and VIPs of the region,” but are, in our opinion, overpriced at over $1,500 per email to a single list of about 7,800 subscribers ($192/thousand).

Any of these options provides a cost-effective way to target the consumers most likely to become your customers. For more information, or for help structuring a comprehensive marketing plan, contact PRMG.

The growth of the Internet has made it both tougher and easier to reach your potential clients. While it has increased competition by leveling the playing field, it has also provided a channel for marketing your services on a low-cost budget and reach many more people than was possible earlier.

As these new marketing techniques proliferate, it is no longer enough for corporations or organizations to rely only on referrals or word-of-mouth publicity to earn new business. At The Public Relations and Marketing Group, we recommend that clients tap into a mix of both traditional and new marketing methods to promote themselves and their business.

This article outlines PRMG’s top 10 PR and marketing techniques that will help both businesses and non-profit organizations build their brand, demonstrate their expertise and attract many more clients or a community of supporters.

1. Media Availabilities

Is there an important issue (relating to your area of business) in the news you can comment on? Do you have an opinion on a prominent public policy issue that may affect your business? Making yourself available to speak to the media is an excellent strategy that will not only help you display your leadership and expertise, but also help you build professional credibility. Once you establish yourself as a reliable, useful source, the media will want to write about you. A great way to attract media attention is to ensure that your press release has a strong news angle and targets the right publications and beat reporters. Pitching a local angle in your press release will help to secure coverage in local media outlets.

2. Monthly Columns

Writing monthly columns for your local merchant chamber or trade association’s newsletter or for a mainstream publication will help increase your visibility and establish your reputation in your area of business and can often serve as the backbone of your marketing strategy.

In particular, advice columns can be highly effective in attracting potential clients and may be well worth the time spent in answering queries and giving out advice for free. If getting your article published in mainstream publications is difficult, you can submit them to popular article directories such as ArticleBase and EzineArticles.

3. Seminars/Lectures/Networking Events

Speaking at seminars and offering lectures or workshops will also help you expand your professional network, increase your visibility and build your personal brand. Attending professional or business networking events will help you connect with prospects. Despite the growth of social networking and virtual communication, building relationships through face-to-face networking is one traditional marketing technique that will never go out of style.

4. Traditional Advertising

Among traditional advertising tools, you could also consider advertising in daily newspapers and specialty publications but in general, print advertising has been providing diminishing returns. Through television advertising, especially cable television, you can target niche markets or demographics with special programming. This offers you the advantage of reaching a larger audience at a lower production cost and is increasingly becoming an attractive option for smaller, local businesses. In the long run, nothing beats television advertising in establishing a brand that people will remember.

5. Online Advertising

With an increase in the amount of time people spend surfing the Web, online advertising offers great opportunities for reaching your target audience. Google AdWords, a pay-per-click advertising program, allows you to target your ad based on keywords people type in the Google search engine. You pay Google a certain cost per click whenever people click on your ad and visit your Web site – and not how often your ad is shown. Pay-per-click ads are easy to create and allow you to reach an audience that is looking for information on the services you provide. 
You can also buy pay-per-click ads on Facebook or LinkedIn, targeting your ad based on demographic criteria such as age, gender, education, profession, geographic area and other select keywords (such as your audience’s interests).

6. Web Marketing

Since your Web site is often one of the first impressions people will get of your business or organization, it’s important to plan carefully for your site’s design and content, keeping in mind your target audience and the message you want to communicate. While most organizations and even small businesses now have Web sites, many ignore the importance of using search engine optimization (SEO) to ensure that their site is easily found when people look for them online. Using on-page and off-page SEO techniques, you can improve the volume or quality of traffic to your Web site from search engines; the higher a site ranks in search results, the more traffic it usually receives from search engines.

7. Social Media Marketing

Before the growth of social media, most businesses needed to either buy expensive advertising or receive media coverage to attract the attention of their customers. Using social media tools like blogs, Facebook, Twitter and LinkedIn, you can easily network and connect directly with potential clients and deliver information about your services. Social media can also be useful for driving people back to your Web site by posting your latest events, company news or even informative articles on issues that may serve as a useful resource for your target audience. Think of social media as a tool for two-way communication with your potential clients and for displaying your professional expertise.

8. Newsletters

Newsletters – whether printed or sent through email in an HTML format – can be useful for delivering relevant information to your target audience and keeping them updated on your organization’s services or recent events. E-newsletters are especially helpful for generating leads through e-mail programs such as Streamsend and Constant Contact. Using these programs, you can identify and track recipients who click on your e-newsletter. To convert these leads into prospects, you can then follow up with them by sending a brochure and making a follow-up phone call about your services.

9. Booklets

Creating a printed booklet or an e-book with informative articles or whitepapers on relevant issues that may be of interest and of use to your target audience is a great way to start engaging with your prospects and create an image of being a leader in your field. E-books can be easily sent in a PDF through e-mail or social media channels or they can be printed and distributed to your current clients and prospects or the media. You can also make them available for download on your Web site through a contact form that your prospects can fill. This will allow you to follow up with them and keep them informed about your services.

10. Direct Mail and D-Cards

Direct mail can be quite effective for localized businesses, especially if you purchase highly targeted mailing lists. If you are targeting a specific demographic profile in a particular geographic area, consider direct mail.

Another recommended option for direct mail is to use detached address cards or D-cards with your advertisement printed at the back. D-cards can be distributed through weekly publications in your local area at a very low cost of less than five cents each. If you want to saturate a zip code, and are not concerned that all residents will receive your mailer, you can use D-cards.

PRMG's Facebook Page

Every business today needs to take its message where its customers are. Facebook, one of the largest social media networks with over 350 million active users, has grown beyond its role in personal networking and emerged as a powerful marketing tool for businesses. Facebook “fan” pages are now an essential branding tool for all organizations, helping businesses or non-profit organizations of all sizes interact and engage directly with customers or the community in a way that’s least interruptive.

Facebook pages enable you to create your own unique presence where customers can interact with you and keep in touch with your brand, product or service. By becoming a “fan” of your page, customers can access the latest updates on your “wall,” read your latest blog entry or event, and view videos or photos you may post on your profile. They can also participate in discussions and post comments or give feedback on information you may post.

When someone becomes a fan of your page, posts a comment or interacts with your page, their activity is visible to their friends through the “News Feed.” The social nature of Facebook gives your page greater exposure, allowing you to attract more fans and draw attention to your company or organization.

Besides these benefits, Facebook pages usually rank high in search engines, helping potential customers find you easily and own more “real estate” in the first few search pages. By sharing links with company-related news or other information on your Web site, you can drive more clicks and better optimize your site for improved search engine results.

How To Get Started

The first step is to set up your profile. If you already have a personal profile, just log in to your account and click on the applications tab on the bottom left. Select “Ads and Pages” and click on “Create a Page.”

Select an appropriate business category for your page and enter your company information. List your Web site’s URL and links to your blog or Twitter profile, along with other contact information. While creating a profile, think about how you want to project your company to your fans and what keywords you want to include in your profile and business description. Once you set up your page, click on “Publish your page” to make it public.

You can then invite your “friends” on your personal profile to become fans of your business page. If you don’t have a personal profile, it is recommended that you set one up first before creating a business page. Having a personal Facebook profile will make it easier to promote your Facebook page among your existing network.

What Should You Post On Your Facebook Page?
Keeping your profile active is important if you want to retain your existing fans and attract new ones. You can post regular updates on new projects your company may be working on, links to the latest company news, press releases or your latest blog post. You can also post events and pictures and start discussions with your fans, inviting their ideas or soliciting their feedback.

Using applications such as Facebook polls, you can gauge what your customers think about a particular product or new service you want to introduce.

How To Attract Fans To Your Facebook Page
To attract fans to your Facebook page, the first step should be to become a fan of your own page. This will ensure that your Facebook friends learn about your page through the News Feed. You can then also invite your own Facebook friends to become fans of the page by using the “Suggest to Friends” feature that shows up below your profile picture on the top left.

To publicize your Facebook page, add links to it on your Web site, e-newsletter and blog. You can even add a clickable Facebook badge or icon to your e-mail signature that points to your Facebook page. If you wish to try paid options, you can use Facebook ads to publicize your fan page to a select target audience based on demographic or geographic criteria or other criteria, such as profession or interests.

Visit PRMG’s Facebook page and become a fan to stay connected with us.

As media has evolved, so has advertising. In recent years, the rise of social media and the Internet has created new mediums or channels for reaching consumers, leading to new forms of advertising and marketing.

The FTC, an independent agency of the U.S. government that enforces federal antitrust and consumer protection laws by eliminating unfair or deceptive practices, has changed these guidelines for the first time since 1980.

The new guidelines will become effective on December 1 and though they are not laws, they help businesses or organizations avoid being investigated by the commission for deceptive advertising. The guidelines are also unique for being the first to address bloggers and other social media.

Read on to learn about the key features of the new guidelines every business should be aware of:

Disclosure Requirements For Bloggers and Other Endorsers

•Advertisers are now liable for failing to disclose a material connection between themselves and those who endorse them. This includes bloggers who are paid to promote or review a product.

•The FTC does not intend to investigate individual bloggers or tweeters who accept cash or gifts in exchange for a positive review or for promoting the company, but it will enforce the guidelines on advertisers or sponsor companies, who are liable for claims made by bloggers paid to endorse them.

•Bloggers who write reviews about products they have purchased will not be considered as endorsers. The guidelines also do not apply to customers who receive a coupon for a free product and who decide to review the product on their personal blog.

• The disclosure requirement does not apply to celebrities who appear in ads. But if celebrities talk about the products they have endorsed in an ad on other media such as talk shows or blogs, they must disclose material connections.

Claims or Testimonials

•Any claims made in advertisements will now require substantiation and must clearly express the typical results consumers can expect. It is no longer enough to use best-case scenario testimonial claims accompanied by a disclaimer that says “results may vary.”

•The disclaimers should be noticeable so that an average consumer who is reading or watching the ad can read the disclaimer.

•According to the guidelines, the advertiser could limit the scope of the disclosure by narrowing the scope of the circumstances shown in the advertisement. For example, if all the testimonials in the advertisement are clearly identified as people who have been members of a weight loss clinic for at least a year, the disclosure can be based on the performance of that group.

•The disclosure must include facts that may affect the credibility of an endorsement or testimonial such as research being funded by the company, and whether those providing testimonials received or were expecting to receive any compensation.

•Experts such as doctors who offer testimonials in advertisements should have expertise relevant to the product.

•Since the guidelines do not exclude professional services firms, many experts advise that law firms and other professional services firms that participate in social media should have guidelines in place, particularly if they make references to their clients or promote them on their blogs or other sites.